News & Blog

A Lesson in Using Multi-channel Marketing

May 14, 2013

I recently brought in my car for service to a local dealer. It seems my starter went and the cost to repair it was over $900. Much to my astonishment, the service manager told me that because I was a long time loyal client of theirs (I purchased my car from them and used them exclusively for service for the past 6 years) they would replace the starter at no charge to me. I considered that a good day! The only thing the service manager requested was that I give them a completely satisfied rating on the survey when I received it via e-mail.

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Perfect Printing is first to install Heidelberg Kama76 Die Cutter in US

May 7, 2013

Installation is now complete on the new Heidelberg Kama76 Die Cutter and the press is operational - the first version of this press in the US!

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